Customer Satisfaction Survey - New Installation

Name
Email
Address
Phone
City
Zip
County
Lee Charlotte Collier Other


What is you pool's temperature today? Your feedback will help us help others.
70 75 80 85 90 95
Less than 70 Don't know More than 95
Has your pool been covered lately? Yes No


Scale Definitions
Best
+3
astonished, delighted, world class
Better
+2
exceeded your expectations a lot
Good
+1
exceeded your expectations a little
Neutral
0
met your expectations
So-so
-1
missed your expectations a little
Bad
-2
missed your expectations a lot
Worst
-3
terrible, will not do business with again
n/a
no answer, not applicable

+3 +2 +1
0
-1 -2 -3
n/a
Your Sales Representative:
Was courteous and respectful
  Was knowledgeable and informative
  Did a quality job
Your Installation Crew:
  Was courteous and respectful
  Was knowledgeable and informative
  Did a quality job
As a whole Fafco Solar performed:
  As contractually agreed
  In a timely manner
  Without causing harm
The final product:
  Performs as expected

Please share a...... Complement Complaint Suggestion Referral Other